Terms & Conditions

1. General Conditions

  • By agreeing to these Terms, you represent that you are at least the age of majority in your province or city of residence.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Your content (excluding credit card information) may be transferred unencrypted over various networks.

2. Products and Pricing

  • Accuracy: We strive to display the colors and images of our products (Kemei, Dingling, Remington, etc.) as accurately as possible. However, we cannot guarantee that your device's display will be perfectly accurate.

  • Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue a product at any time.

  • Errors: In the event a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel any orders placed for that product.

3. Orders and Payments

  • Order Acceptance: We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

  • Payment Methods: We accept Cash on Delivery (COD) and other digital payment methods as displayed at checkout.

  • Verification: For high-value orders, our team may contact you via WhatsApp or Call for order verification before dispatch.

4. Shipping and Delivery

  • Delivery Timeline: Standard delivery across Pakistan usually takes 3-5 working days. Delays may occur due to weather, public holidays, or courier issues.

  • Shipping Charges: Shipping fees are calculated at checkout. Any "Free Shipping" promotions are subject to specific order value criteria.

  • Address Accuracy: The customer is responsible for providing a complete and accurate shipping address and active contact number.

5. Returns, Replacements, and Refunds

  • 7-Day Check Warranty: We offer a 7-day replacement warranty if the product received is damaged, defective, or not as described.

  • Condition: Items must be unused, in the original packaging, and with all accessories (manuals, cables, etc.) intact.

  • Hygiene Products: Due to hygiene reasons, certain products like used epilators, shavers, or inner-wear cannot be returned once opened unless they have a technical manufacturing defect.

  • Refunds: Refunds are processed via Bank Transfer or EasyPaisa/JazzCash within 7 working days after the returned item passes our quality check.

6. Limitation of Liability

  • ZaraqPK shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.

  • We do not guarantee that the quality of any products, services, or information purchased by you will meet your personal expectations, though we strive for excellence.

7. Governing Law

  • These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Pakistan.

8. Changes to Terms & Conditions

  • You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.