Terms & Conditions
1. General Conditions
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By agreeing to these Terms, you represent that you are at least the age of majority in your province or city of residence.
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We reserve the right to refuse service to anyone for any reason at any time.
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Your content (excluding credit card information) may be transferred unencrypted over various networks.
2. Products and Pricing
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Accuracy: We strive to display the colors and images of our products (Kemei, Dingling, Remington, etc.) as accurately as possible. However, we cannot guarantee that your device's display will be perfectly accurate.
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Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue a product at any time.
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Errors: In the event a product is listed at an incorrect price due to a typographical error, we reserve the right to cancel any orders placed for that product.
3. Orders and Payments
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Order Acceptance: We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
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Payment Methods: We accept Cash on Delivery (COD) and other digital payment methods as displayed at checkout.
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Verification: For high-value orders, our team may contact you via WhatsApp or Call for order verification before dispatch.
4. Shipping and Delivery
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Delivery Timeline: Standard delivery across Pakistan usually takes 3-5 working days. Delays may occur due to weather, public holidays, or courier issues.
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Shipping Charges: Shipping fees are calculated at checkout. Any "Free Shipping" promotions are subject to specific order value criteria.
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Address Accuracy: The customer is responsible for providing a complete and accurate shipping address and active contact number.
5. Returns, Replacements, and Refunds
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7-Day Check Warranty: We offer a 7-day replacement warranty if the product received is damaged, defective, or not as described.
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Condition: Items must be unused, in the original packaging, and with all accessories (manuals, cables, etc.) intact.
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Hygiene Products: Due to hygiene reasons, certain products like used epilators, shavers, or inner-wear cannot be returned once opened unless they have a technical manufacturing defect.
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Refunds: Refunds are processed via Bank Transfer or EasyPaisa/JazzCash within 7 working days after the returned item passes our quality check.
6. Limitation of Liability
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ZaraqPK shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
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We do not guarantee that the quality of any products, services, or information purchased by you will meet your personal expectations, though we strive for excellence.
7. Governing Law
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These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Pakistan.
8. Changes to Terms & Conditions
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You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.